Frequently Asked Questions

Nandini Jungle by Hanging Gardens is located in Banjar Susut, Desa Buahan, Payangan, Bali 80571, Indonesia, within the greater Ubud area. The resort overlooks the Ayung River valley and is outside Ubud town centre.

The journey to central Ubud usually takes around 30–40 minutes by car, depending on traffic. Reception can assist with transport arrangements.

The journey from Ngurah Rai International Airport (DPS) typically takes around 90 minutes by car, depending on traffic. Allow additional time when planning your flight departure.

Yes, airport transfers can be arranged through the resort. Contact our team before arrival to confirm arrangements and pricing.

The resort offers a scheduled shuttle to Ubud town centre. Ask reception for the current timetable and check whether the service is included in your booking.

The resort occupies a steep hillside, with stairs and slopes in some areas. Discuss your mobility needs with the team before booking so they can advise on accommodation and access.

Check-in is from 14:00 and check-out is by 12:00, as listed in the official booking engine.

Nandini offers Jungle View, Sunrise View and Panoramic Jungle View Villas, as well as Royal Suites. Explore the Jungle Villas and Royal Suites for individual room details.

No, the Jungle View, Sunrise View and Panoramic Jungle View Villas are not private-pool villas. Their outdoor bathtubs and rain showers are separate bathroom amenities, not swimming pools.

Yes, children are welcome at Nandini. Confirm the selected room’s occupancy and any child charges with the reservations team before booking.

Guests can reserve through the official booking engine or contact the reservations team. Select your dates, accommodation and rate to review availability and the applicable terms.

The terms attached to your selected rate or package govern cancellations and modifications. Some published offers are non-refundable; review the terms before payment and refer to your confirmation for an existing reservation.

Yes, outside guests are welcome to dine at Nandini. Advance reservation is recommended; visit the dining website to plan your visit.

Dining options include Wild Ginger Restaurant, Alang Bar & Lounge, Afternoon Tea and romantic or private dining experiences. Luxe High Tea is a separate experience from Afternoon Tea; confirm the menu and inclusions for your chosen experience.

Yes, advance reservations are recommended, especially for dinner, romantic dining and special occasions. Walk-in availability may vary.

Advance booking is recommended for spa treatments. Explore the Essence Spa website and contact the spa team to confirm your treatment and preferred time.

Wellness experiences include Balinese spa treatments, Signature Spa on the River, wine-inspired spa rituals, yoga, meditation and selected riverside experiences. Confirm availability and scheduling for your chosen experience before your visit.

Nandini offers cooking classes, village and cycling experiences, yoga, riverside rituals and romantic dining. Browse the experiences page for current options, including excursions outside the resort.

Arrange your preferred activities with the team before your visit to confirm availability, timing and any special arrangements. Check the details of each experience rather than assuming it is included in your stay.

Yes, Nandini hosts weddings and intimate ceremonies. Visit the weddings page and contact the team to discuss dates, guest numbers and arrangements.

Yes, Nandini offers honeymoon packages and experiences for couples, including selected spa and romantic dining arrangements. Explore the honeymoon page for current options and inclusions.